Refund Policy

Thanks for shopping with Riverbend Woodworking If you’re not entirely satisfied with your purchase, we’re here to help.

 

1. Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

 

2. Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund.

If your return is approved, we will initiate a refund to your original method of payment.

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

3. Shipping

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

4. Non-Returnable Items

The following items cannot be returned:

Custom-made or personalized orders.

Deposits on commissions once materials have been secured.

How to Start a Return

 

To start a return, please contact us at info@riverbendwoodworking.com with your order number and the reason for the return. We’ll provide you with the next steps from there.